Have you ever tried to sell anything on the world’s two leading e-commerce platforms – Amazon or eBay? Many businesses still wonder which place is a better choice to keep their products for sale. There are pros and cons of both and it depends on an individual organization what points to consider. We have brought here a detailed comparison of a dozen features to help you make a better business decision in the interest of your organization.
Every item which is listed on eBay has to opt for a paid listing. Here Amazon has the upper hand as products can be listed for free without worrying about unpaid items, re-listing items or unsold items. After the products are sold, Amazon collects the revenue on behalf of the company and transfers it to the bank account of the organization. Herein a business has to only pay the substantial PayPal fees.
Online selling format (auction v/s fixed price model)
EBay prefers to have an auction format for selling products online. Such a model is useful at times when antique items have to be sold. Even unique items could be sold using this format where shoppers want to look for buying absolutely out of the way. But most businesses prefer the fixed price format present on Amazon where physical commodities with a use in our day to day lives are sold with a fixed price tag.
In the case of eBay, online sellers and buyers come into direct contact with each other and interact on things common to both. Here a direct transaction takes place between buyers and sellers. This is not the case with Amazon where both parties rarely come in touch with each other. Because of this, Amazon transactions consume very less time to execute compared to eBay where more time is consumed in every single transaction.
Both sites have an appropriate feedback system to record every transaction impression. Negative comments from the buyers’ side and positive comments from sellers are allowed in both cases. But eBay has given emphasis to the feedback system in a much deeper way compared to Amazon which most often overlooks the feedback score from the buyers’ side. Also, Amazon discourages sellers by moving them down in the search results when a buyer performs a search. EBay does this systematically by analyzing the feedback score and accordingly listing the sellers making it less or more visible.
Amazon restricts the sellers to market themselves whereas eBay gives sellers an opportunity to put a link to their website in the About Me page on eBay. Recently eBay made changes in its site to neutralize this ability by eliminating any outside links in About Me or custom store pages.
EBay sellers always struggle to provide photos for their products because the images should be unique even if two products are exactly same. Each product has to have its own photo. But in Amazon there is a tremendous time saving ability where multiple items can be listed without requiring a photo for each. Herein Amazon gives sellers an option to go for one single photo and a common description page for multiple products.
For sellers on Amazon this is a real pain as sales tax is added to the cost of each and every item. This enables sellers to price their items a bit costlier. In case of eBay, the tax is differentiated from the sale price so as to let the buyer know that item has been priced based on taxes.
Amazon Payments system is used by sellers on Amazon so that Amazon collects the revenue on their behalf and transfers it to their bank accounts. EBay uses PayPal for doing the same stuff. Amazon has the advantage here as the sellers need not track unpaid items, send payment reminders or send invoices. Amazon will do all these things for you free.
EBay sellers are bound by an obligation such as an A-Z guarantee. Herein if the buyer is not satisfied with the received product then eBay sellers are liable for a Moneyback guarantee within 90 days of the product being received. This is much riskier than Amazon where sellers are liable to replace the product rather than give the money back.
EBay sellers charge high shipping costs in order to cover various costs related to labels, supplies, cover, etc. This has enabled eBay to start penalizing them by lowering the visibility of businesses in product search whosoever tends to keep charging more than the average shipping amounts. Even the sellers providing free shipping are given higher preferences than others who can’t afford free shipping. On the other hand, Amazon gives a shipping credit based on the product category and item. This credit remains fixed as per industry standards even if the shipping cost goes higher in some cases. So the price of the item should be set accordingly as the fixed shipping credit is known in advance. In this way sellers won’t be a victim of outrageous shipping charges as in the case of eBay. Also if loss takes place, it's minimal and even the shipping is standard in case of Amazon.
It is quite clear from the above discussion that eBay is best in some cases while Amazon is a clear winner in others. It totally depends on the shops and the shoppers’ option. Both sites have millions of viewers as a target audience so it is absolutely ridiculous to compare them. However, it will be really interesting to see what the future of e-commerce will be with eBay moving closer to Amazon’s model.
An eCommerce site ought to be easy to use by providing a great presence of items via pictures. There are plenty of eCommerce shops available. You happen to be only one in the market. The accomplishment of your own eCommerce shop would primarily rely on just how nicely you can entice consumers and even fulfill all of them.
The fundamental with this undertaking exists in locating what might make your clients inclined. Until you provide your visitors the things they are searching for , you don’t withstand an opportunity in such a time of powerful opposition. To aid you , below there are mentioned several things that almost any web based purchaser respects the utmost. Simply look it over on your own and even make sure to consume all these aspects into the buying encounter which you provide to your prospects.
ECommerce sites must not appear like buying themes. You will need to include a distinctive as well as attention captivating appearances on an eCommerce website to appeal to many more shoppers. The shades of the site really should be utilized in dissimilarity, this tends to offer additional visual appeal to the website. Based on the style of the site style and color should be considered.
Easy To navigate User Interface
End user friendliness is a significant component of website planning and also specifically in terms of an eCommerce website. An eCommerce website should invariably be simple to use in addition to uncover to ensure that customers could very well go through the diverse merchandise and even can potentially arrive at to the transaction choices. Whenever they find any trouble in approaching the different alternatives, they could get out of your website which enables them to approach to your current rivals.
Detailed goods require clear, distinct as well as brief information. Except if the consumers realize what they may be seeking out, they are unable to choose any type of option. Additionally you can publish all these product or service details on social networking websites just like Facebook or myspace and additionally Twitter not to mention enable them to take possibilities. Maintain the formatting together with developing of the merchandise data webpage in order to stay away from any sort of confusion. Usage of graphics is essential for an eCommerce shop to exhibit the items. Products' photos need to be noticeable to see. Expand attribute have to be assigned on every single picture, with the intention that an individual may watch the goods a lot more thoroughly. When you have various varieties of merchandise in an eCommerce shop to offer, chances are they must be put in groups as well as visuals of items from every different class is required to be presented on the home page.
Buyer study is vital to effectively manage a website. By monitoring the customers' behavior in addition to browsing the mindset on your own eCommerce website, it is possible to make crucial improvements and even modify the site consequently. Because of this it is possible to bring in brand new offerings or perhaps enhance the existing types.
Unless of course the merchandise is getting under the lavish product classification, buyers usually search for the worth goods. Until they believe that the product or service is worthwhile just about every dollar they pay, most of them are not likely to acquire it. Provide volume promotions or maybe special deals to persuade all of them. Normally, it does work well. It guarantees good customer website traffic together with revenue.
Uncomplicated Check Out
Unique webpage checkouts receive decent conversion rates. Therefore, while the purchaser remains in the procedure for checkout don't demonstrate almost every other advertising solutions in the middle. Check out alternative must be really easy for the buyer to finalize the possession. Effortless checkout is critical for client satisfaction in addition to increasing the probabilities of getting back site visitors.
At the time of purchasing, numerous customers want to keep an eye on the cash they are going to invest in the selected goods. It contributes greatly to all of them put up more suitable buying choices and also set up their store shopping preferences appropriately. Enable them to accomplish that with custom-made shopping cart.
Well-timed shipping and delivery
Since we understand, transport is important considerably when purchasing on the internet. Ensure that you ship your own purchases at the ideal time. In the event that an individual obtains an item after a period of time has got lapse, he/she probably will not value it. Deliver merchandise promptly & not to mention create a highly effective foundation of satisfied shoppers.
The fundamental with an eCommerce store lies in locating what might make your clients inclined. Until you provide your visitors the things they are searching for , you don’t withstand an opportunity in such a time of powerful opposition. To aid you , we mentioned several things in this article that almost any web based purchaser respects the utmost. Make sure to imbibe all these aspects into the buying encounter which you provide to your future customers.
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